Privacy Policy

Last updated: September 2026 · applies to craft.amezay.com

1. Data controller

The data controller for craft.amezay.com is Amezay AI Software Global Solutions Yazılım A.Ş., Tokat Üniversitesi Teknopark, Tokat, Türkiye. This policy explains how we collect, use, and protect personal data when you use the CRAFT Site, in line with the Turkish Personal Data Protection Law No. 6698 (KVKK) and applicable EU/GDPR rules where they apply to you.

2. Data we collect

• Contact data — name, email address, phone number, company name when you submit an order request or contact form.
• Order data — products selected, quantity, delivery address, order references and correspondence.
• Technical data — IP address, browser type, device information, and usage statistics via cookies and similar technologies.

3. Why we process your data

• To prepare and deliver verified quotes and handle your orders.
• To communicate with you about your request, order status, and delivery.
• To improve the Site, ensure security, and meet legal obligations.

4. Legal bases (KVKK / GDPR)

We process personal data on the following bases: performance of a contract (processing your order), legitimate interest (security and Site improvement), consent (marketing communications, where requested), and legal obligation (retention and disclosure requirements).

5. KVKK rights

Under KVKK Article 11 you have the right to (a) learn whether your data is processed, (b) request information on processed data, (c) learn the purpose of processing and whether it is used accordingly, (d) request correction of incomplete or inaccurate data, (e) request deletion or destruction of data, (f) object to processing, and (g) request notification of actions taken under (d) and (e) to third parties. You may exercise these rights by contacting us using the contact details in this policy.

6. Sharing and transfer

We do not sell your personal data. We share data only with (a) certified manufacturers involved in your order, (b) logistics providers for delivery, (c) service providers who support the Site, and (d) authorities where legally required. Any international transfer will comply with KVKK and applicable law.

7. Retention

We retain personal data only as long as necessary for the purposes described and to meet legal, accounting, and tax obligations. Order records are retained for the period required under Turkish commercial and tax law.

8. Security

We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. The Site is served over HTTPS.

9. Children

The Site is not directed at children under 16. We do not knowingly collect data from children.

10. Changes

We may update this policy from time to time. The "Last updated" date reflects the most recent change.

11. Contact & KVKK requests

For privacy questions or to exercise your KVKK rights: contact · gov@amezay.com · +90 356 252 1668 · Tokat Üniversitesi Teknopark, Tokat, Türkiye.